Shipping policy
💎 Ava Delora Shipping Policy & Guarantee
Because your happiness is the heart of everything we create.
At Ava Delora, we want every part of your experience to feel as special as the jewelry itself — from the moment you place your order to the moment it arrives at your door.
🚚 Estimated Shipping Times
Warehouse Processing Time: 1-2 working days
| Service Type | Estimated Delivery Time (Working Days) |
|---|---|
| 1st Class / Priority Shipping | 5–7 working days |
| Standard / Flat Rate Shipping | 5–17 working days |
💎 Ava Delora Shipping Guarantee
Because your trust deserves protection as precious as your jewelry.
Delays can happen — but your peace of mind should never be one of them.Our Ava Delora Shipping Guarantee ensures that even when things take longer than expected, your happiness is protected with sincerity and grace.
✨ Shipping Delay Compensation Policy
| First Parcel Not arrived after | Compensation |
| 8 working days | £5 Ava Delora Credit Gift Card |
| 30 working days | Full Refund — and you still keep the items you purchased when they arrive |
We’re delighted to share that Ava Delora has partnered with USPS in the United States and Royal Mail in the United Kingdom to bring you faster, more reliable delivery.
Our team is customer-obsessed and committed to ensuring every treasure reaches you beautifully and on time.
🌍 Our Global Network
Ava Delora operates a network of international warehouses strategically located across the UK, US, Europe, and the Middle East.
Our logistics team works tirelessly to ensure every order is processed efficiently and, whenever possible, shipped from the warehouse nearest to you for faster delivery.
Please note: all processing and shipping times are quoted in working days (Monday–Friday) and may vary due to unforeseen factors.
💌 Our Promise to You
We believe that true luxury lies not only in the beauty of our jewelry, but in the care we offer to every customer.
From design to delivery, our mission is guided by one principle:
your joy is our masterpiece.
With the Ava Delora Shipping Guarantee, every order is protected by our unwavering commitment to fairness, transparency, and heartfelt appreciation — because at Ava Delora, your happiness always arrives first.